Rain offers 24/7 customer support in English, Arabic, and Turkish. Here is how you can get in touch with us:
Live Chat (logged-in customers)
If you’re using your Rain app, navigate to “Profile,” select “Contact Us,” then choose “Chat.”
If you’re on Rain’s website, you will see the live chat option visible in the bottom right corner of any page.
You can always email us using the below email addresses, depending on the entity you’re signed up on.
If you are a GCC resident (except the UAE) please contact us using this email: [email protected]
If you are a UAE resident, please contact us using this email: [email protected]
If you are a Türkiye resident, please contact us using this email: [email protected]
If you are a customer from anywhere in the GCC, you can chat with us on WhatsApp by clicking here.
We always guarantee a response within 24 hours. If you have any questions or comments, please don’t hesitate to get in touch with us.