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Tips to detect scams
Updated today

Your account security is important to us. In order to keep your account safe, it is extremely important to exercise caution and to remain vigilant of misleading emails, messages or calls claiming to be from Rain, or websites posing as Rain.

Here are some key steps you can take to protect yourself:

  1. Never share your account details. Rain will never ask for your OTP, password, or card information via email, text, or any other channel.

  2. Be cautious with messages and emails. Always verify that the sender’s email address is from Rain’s official domain (i.e. [email protected]) and does not contain misspellings. Avoid clicking on links or opening attachments from unknown sources.

  3. Only access Rain’s platform through official channels. Always use www.rain.com to log in and transact. Fraudulent websites may try to mimic our platform, so stay vigilant.

  4. Beware of unauthorized claims. Rain does not authorize any third parties or partners to trade on your behalf or offer investment advice.

  5. Use strong and unique passwords. A secure password is key to account safety. Refer to this guide for tips on creating a robust password.

  6. Report suspicious activity immediately. If you notice any unusual activity or receive suspicious communication, report it through our support page. Our team is available 24/7 to assist you.

Stick to Rain’s official channels to stay informed:

Rain is constantly enhancing the ways we keep you safe. You can take a look at our security features in this article. If you’re ever in doubt, feel free to contact us, we’re available around the clock to hear from you.

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